Privacy policy
Privacy Policy
Contact: ukccsupport@gmail.com
1. Overview
At BLACKBURN TECH, we are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and your rights regarding it.
2. Information We Collect
When you place an order or interact with our store, we may collect:
- Name, email address, and phone number
- Billing and shipping address
- Payment information (processed securely — we do not store card details)
- Order history and purchase details
- Device and browsing information when you visit our store
3. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Communicate order updates, shipping confirmations, and support responses
- Share necessary details with our production and fulfilment partners to complete your order
- Improve our store and customer experience
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Sharing Your Information
Your information is shared only where necessary to fulfil your order or operate our business, including:
- Production and fulfilment partners who manufacture and ship your order
- Payment processors to handle transactions securely
- Shipping carriers for delivery purposes
- Shopify, our e-commerce platform provider
All partners are required to handle your data securely and only for the purposes we specify.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order records are typically retained for up to 7 years for accounting and legal compliance purposes.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent where processing is based on consent
- Lodge a complaint with your local data protection authority
To exercise any of these rights, contact us at ukccsupport@gmail.com.
7. Cookies
Our store uses cookies to enhance your browsing experience, analyse site traffic, and support marketing. You can control cookie preferences through your browser settings. Some features of our store may not function correctly if cookies are disabled.
8. Third-Party Links
Our store may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
9. Security
We take reasonable precautions to protect your personal information from loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and take effect immediately. We encourage you to review this policy periodically.
11. Contact
For any privacy-related questions or requests, contact us at ukccsupport@gmail.com.